Franklin Goose Privacy Policy



Franklin Goose, LLC and its affiliates (collectively, "we", "our", "us" or "Franklin Goose") are committed to your privacy. This Privacy Policy applies to and governs data collection and usage on the Franklin Goose website (www.franklingoose.com, the "Site"). It is intended to describe for you our practices regarding the information we collect and the information we hold on behalf of our website visitors ("you" or "your"); how that information may be used; and with whom we may share that information.


We encourage you to read this Privacy Policy carefully when using the Site, or when providing information to us through the Site. You understand that by using Site, you are accepting our practices as described in this Privacy Policy.


Types of personal information we collect


We collect and store personal information that you give us when you shop on our Site, register on our Site, complete an application, request a catalog, place an order, enroll in a promotional or rewards program, or send us an e-mail. This information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information. If you respond to a sweepstakes or contest, we will ask you to verify that you are old enough to participate.


How we use and share personal information


In general, we use your personal information to provide services and customer support that you request, and to customize, measure, and improve the website's content and interface. We use the personal information we collect to process your orders, to identify you within our systems, to contact you if we have questions about your order, and to notify you about new products or promotional programs.


We share your personal information within Franklin Goose, it affiliates and with third parties that perform services for us or on our behalf (for example, credit card companies, financial institutions, and shipping companies). We may share your personal information when, in our judgment, we believe it is necessary or appropriate to prevent fraud, injury, or harm to persons or property, to protect our rights or the rights of others, to comply with applicable laws and regulations, or as otherwise required by law. Personal information may be transferred in connection with a business transition, such as a merger, acquisition, or asset sale involving any Franklin Goose business or asset to which the information pertains. We limit the scope of the information provided to third parties, and we allow its use only for the purposes for which it was disclosed.


We do NOT use your personal information for third party marketing purposes. For example, we do not sell or rent your personal information to third parties known to produce bulk or spam mail without your permission.


Special information for Site shoppers


Cookies are pieces of data that a website transfers to a user's hard drive for record-keeping purposes. Most cookies are "session cookies" that are automatically deleted from your hard drive at the end of a session. The Franklin Goose Site may use cookies to provide enhanced functionality on the Site (e.g., user ID and password prompts) and to aggregate traffic data (e.g., what pages are the most popular). These cookies may be delivered in a first-party or third-party context. Franklin Goose may also use cookies in association with emails. While these cookies may be associated with personal information (such as your email address), we do not associate personal information with clickstream data. Our Site also may capture limited information (user-agent, last URL requested by the user, client-side and server-side clickstream) about visits to our Site. We may use this information to analyze general traffic patterns and to perform routine system maintenance.


You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.


How to let us know about your preferences


Franklin Goose provides customers with marketing and promotional materials via e-mail, mail, telemarketing, and fax. If you'd prefer not to receive these materials, let us know using the instructions included in the following Q & A:

Q. How can I contact Franklin Goose?
A. You may contact us using any of the following options: Send an e-mail to us at info@franklingoose.com

Q. How can I avoid receiving marketing materials.
A. To remove your name from our marketing lists, please follow the instructions noted below. Click on the "unsubscribe link" located in all of our promotional e-mails. Requests to opt out of promotional e-mails will be honored within 5 business days.

Postal Mail, Fax and Telephone