Franklin Goose has a no questions asked return policy. If you are not happy with your purchase we will take it back and allow you to either exchange it for something else or get a refund. We believe you should be 100% satisfied with your purchase. After all, our company is only successful if you are happy.

Simply email us at support@franklingoose.com, to tell us you have a return. If the return is due to our error we will issue a call tag within 48 hours. If it is not then we will provide you with an address to return your product. Once we have received your return we will credit your account the full amount of your purchase minus the shipping cost.

If you have any issues with your credit refund, please call us at
(773) 423-4709.